Privacy Policy
At TURÍSTICO 365 RENTALS S.L. (Málaga Planners), we take the protection of your personal data very seriously. This Privacy Policy details how we collect, use and protect the information you provide us with through www.malagaplanners.com.
1. Data Controller
Identity: TURÍSTICO 365 RENTALS S.L. (Tax ID: B-93640514)
Address: Plaza Uncibay, 3, Floor 2, Door 1, 29008 Málaga.
Telephone: +34 673 805 303 / +34 951 994 275
Email: contacto@malagaplanners.com
2. Purpose and Legal Basis
We process your personal information under the following legal bases and for the following purposes:
Management of enquiries and contact: To respond to requests for information sent through our forms or chat. (Legal basis: Consent of the data subject).
Management of bookings and services: To process the rental of apartments and associated services. (Legal basis: Performance of a contract).
Sending commercial communications: To send information about offers and news of interest if you have subscribed to our newsletter. (Legal basis: Consent of the data subject).
3. What data do we collect?
We collect the data strictly necessary to provide the service: name, surname, email address, telephone number and, in the case of a booking, billing and identity document details (required by public safety regulations).
4. Data Retention Period
Enquiry data: This will be retained for the time necessary to resolve your request and for a maximum of 2 additional years for statistical purposes.
Customer data: This will be retained for the duration of the contractual relationship and, subsequently, for the legal periods (generally 6 years for commercial books and 5 years for personal actions).
5. Recipients of your Data
We do not sell or rent your personal data to third parties. However, your data may be communicated to:
Public Authorities: In compliance with legal obligations (e.g. sending passenger data to the Police/Civil Guard).
Data Processors: Technology providers necessary for the operation of the website (hosting, CRM, Google Analytics) who operate under strict confidentiality agreements.
6. International transfers
We use external service providers (such as Google Analytics) that may process data outside the European Economic Area. Such transfers are made under the EU-U.S. Data Privacy Framework or through standard contractual clauses approved by the European Commission.
7. Your rights
You have the right to:
Access your personal data.
Rectify inaccurate data.
Delete your data when it is no longer necessary.
Restrict or object to processing.
Data portability.
To exercise these rights, please send an email to contacto@malagaplanners.com attaching a copy of your ID card or equivalent document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Information Security
We have implemented the necessary technical and organisational security measures to prevent the loss, misuse, alteration or unauthorised access to your data, ensuring its confidentiality under secure network protocols.
Last update: 21 January 2026